ContextMy client faced an upcoming decision with large financial implications. Specifically, it needed to decide whether to make an additional unrestricted investment of more than $100,000 dollars to further develop a new revenue-generating initiative. Historically, decision making was made largely based on the consensus intuition of the executive team, but my client wanted a more rigorous decision making process.
Key Question
Should we commit significant financial resources to the new initiative?
Solution
I determined the key factors to be considered in a decision to commit resources to a new revenue-generating initiative, structured and conducted analysis, and recommended investment in the new initiative. Activities included:
- Structuring of the questions required to rigorously evaluate the merit of an investment request.
- Assessment of the initiative in question.
- Preparation of the business case.
- Delivery of a recommendation to executives.
The key to success in this process was the use of a strong structure to guide assessment of the initiative. To secure approval, the business case had to make a convincing argument in response to these key questions:
- Desirability: Are we targeting an urgent gap in the market?
- Are we targeting an urgent job-to-be-done
experienced by a large number of customers?
- Will our solution solve that problem?
- Do we have a compelling value proposition?
- Will our solution have compelling social impact?
- Feasibility: Are we well-positioned to succeed?
- Do we have the capabilities required to deliver the value proposition? Can we build, borrow or buy any new capabilities we need?
- Are dynamics in the target market conducive to our entry (considering, for example, competition, switching costs, minimum efficient scale, and sales channels)?
- Viability: Is our conclusion supported by reasonable unit economics and scale assumptions?
- Will the model offer viable unit economics (considering, for example, price, gross margin, customer lifetime value and customer acquisition cost)?
- Are the growth rates and scale required to meet our financial goals reasonable (considering, for example, market size, required market penetration, and Year 1 and subsequent growth rates)?
- What expansion opportunities exist?
Results
The executive team approved the business case, allocating more than $100,000 to the new revenue-generating initiative.
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